Services and Maintenance Division

📋 About the Services and Maintenance Division

The Services Division is considered the operational and service interface of the institution, as it is responsible for managing and maintaining vital facilities and providing technical and logistical support. The division includes a team of technicians and specialized staff distributed across several vital units (Maintenance, Services, Agriculture, and Vehicles). All these units work together to ensure the continuity of operations in a safe, clean, and well-organized environment.

👁️ Vision

Leadership in providing integrated institutional services and achieving a sustainable and ideal working environment that meets global standards of quality and efficiency.

🎪 Mission

Commitment to providing high-quality services through the optimal investment of human and material resources, rapid response to emergency requirements, preserving the institution’s assets and aesthetic identity, and continuously developing its infrastructure.

🏆 Objectives

• Sustainability: Maintaining the efficiency of buildings and facilities through periodic and preventive maintenance programs.
• Environmental Improvement: Increasing green spaces and enhancing the overall aesthetic appearance of the institution.
• Logistical Efficiency: Managing the movement of machinery and vehicles efficiently to meet operational needs.
• Service Quality: Ensuring the highest standards of cleanliness and organization in all institutional facilities.
• Safety: Providing a safe working environment by addressing malfunctions immediately when they occur.

🏢 Units of the Division

The division consists of four main units whose roles complement each other as follows:

• Maintenance Unit: Responsible for maintaining all installations (electrical, sanitary, and structural) and repairing technical faults to ensure building safety.
• Services Unit: Responsible for ensuring the cleanliness of offices, halls, and corridors, and providing daily service supplies for employees and visitors.
• Agriculture Unit: Responsible for establishing and maintaining gardens and green spaces, as well as taking care of the environmental and aesthetic aspects of the institute.
• Vehicles Unit: Responsible for managing vehicle movement, providing transportation, and following up the maintenance of institutional vehicles to ensure their readiness.